{"id":1921,"date":"2025-09-11T09:11:42","date_gmt":"2025-09-11T07:11:42","guid":{"rendered":"https:\/\/905v5mbwney.preview.infomaniak.website\/general-terms-and-conditions-gtc\/"},"modified":"2026-02-16T12:30:39","modified_gmt":"2026-02-16T11:30:39","slug":"general-terms-and-conditions-gtc","status":"publish","type":"page","link":"https:\/\/ameta.ch\/en\/general-terms-and-conditions-gtc\/","title":{"rendered":"General Terms and Conditions (GTC)"},"content":{"rendered":"\n<p><strong>Ameta SAGL \u2013 Via Scaletta 16, CH\u20136516 Cugnasco \u2013 <a>info@ameta.ch<\/a> \u2013 +41 78 249 02 40<\/strong><\/p>\n\n<h3 class=\"wp-block-heading\"><strong>1. Scope<\/strong><\/h3>\n\n<p>These General Terms and Conditions apply to all B2B transactions of Ameta SAGL with customers from the gastronomy, hospitality, and commercial sectors (planning, sales, delivery, installation, service). Deviating terms of the customer are only valid if Ameta SAGL agrees in writing. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>2. Offers &amp; Conclusion of Contract<\/strong><\/h3>\n\n<p>Our offers are non-binding. A contract is concluded by written order confirmation, signing of an offer, or delivery\/provision of services. Technical changes, model changes, and price adjustments are reserved.  <\/p>\n\n<p>If a detailed kitchen plan is created in AutoCAD (DWG format) as part of a quote and the customer subsequently chooses another provider, a compensation fee of 5% (excl. execution plans) of the total amount stated in the quote will be invoiced.<\/p>\n\n<p>For inquiries regarding complex quotes that require an on-site inspection, if the customer chooses another provider, the costs for the on-site inspection, travel expenses, and, in the case of complex quotes, the costs for the quote itself will be invoiced.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>3. Prices &amp; Payment<\/strong><\/h3>\n\n<p>All prices in CHF excl. VAT, transport, shipping, packaging, installation, disposal, fees, and duties, unless otherwise specified.<br\/>Payment term according to offer\/invoice (usually: 30 days net). In case of late payment: default interest, dunning and collection costs. Ameta SAGL may demand advance payment\/partial payments.  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>4. Delivery, Transfer of Risk &amp; Dates<\/strong><\/h3>\n\n<p>Delivery periods are non-binding unless fixed in writing. Transfer of risk occurs upon handover to the carrier\/recipient. Partial deliveries are permissible. Delays due to force majeure, supply bottlenecks, official measures, or lack of customer cooperation will extend deadlines appropriately.   <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>5. Assembly &amp; Commissioning<\/strong><\/h3>\n\n<p>Installations are carried out according to the offer. Customer-side requirements: on-site connections (electricity, water, gas, exhaust air), structural clearances, load-bearing capacity, access routes, disposal of old equipment, access\/appointments. Additional work (modifications, welding, special adaptations) will be charged separately. After installation, a function check\/handover takes place; inspection\/acceptance protocols serve as approval.   <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>6. Retention of Title<\/strong><\/h3>\n\n<p>Delivered goods remain the property of Ameta SAGL until full payment. Entry in the retention of title register is reserved. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>7. Warranty<\/strong><\/h3>\n\n<p>For new equipment, the manufacturer&#8217;s warranty applies according to the conditions of the respective manufacturer (duration\/scope). Wear parts, consumables, improper use, lack of maintenance, on-site defects, force majeure are excluded. Warranty requires professional installation and proper maintenance.<br\/>Defects must be reported immediately in writing (with photos\/defect description). Ameta SAGL will, at its discretion, provide rectification, replacement delivery, or credit. Further claims according to section.     9.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>8. Service &amp; Maintenance<\/strong><\/h3>\n\n<p>Service calls are charged at the currently valid rates (travel, working time, material). Maintenance contracts can be concluded separately. Emergency service subject to availability; surcharges according to tariff (night\/weekend\/holidays).  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>9. Liability<\/strong><\/h3>\n\n<p>Ameta SAGL is liable for direct damages in cases of unlawful intent or gross negligence. Further\/indirect damages, consequential\/production loss, lost profits, and data loss are excluded \u2013 to the extent legally permissible. Mandatory statutory liabilities remain unaffected.  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>10. Data Protection<\/strong><\/h3>\n\n<p>Processing of personal data according to the privacy policy (DSG\/GDPR). The customer informs their own employees\/contact persons about the data processing and ensures the legality of their data provision. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>11. Intellectual Property<\/strong><\/h3>\n\n<p>Plans, drawings, layouts, bills of materials, documentation, and texts remain the intellectual property of Ameta SAGL, unless expressly transferred. Use is only for the agreed project; disclosure to third parties requires written consent. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>12. Force Majeure<\/strong><\/h3>\n\n<p>Events beyond control (e.g. natural events, war, strike, official orders, epidemics\/pandemics, supply chain disruptions) release Ameta SAGL from performance obligations for the duration and to the extent of the impact.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>13. Contract Amendments &amp; Assignment<\/strong><\/h3>\n\n<p>Amendments\/supplements must be in writing. Rights and obligations may only be assigned\/transferred with the consent of the other party (statutory assignments reserved). <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>14. Applicable Law &amp; Place of Jurisdiction<\/strong><\/h3>\n\n<p>Swiss law applies, excluding conflict of laws and the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is \u2013 to the extent permissible \u2013 the registered office of Ameta SAGL (TI). <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>15. Severability Clause<\/strong><\/h3>\n\n<p>Should individual provisions be or become invalid, the validity of the remaining provisions shall remain unaffected. It shall be replaced by an effective provision that comes closest to the economic purpose. <\/p>\n\n<p><strong>Status: 2025-09-11<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ameta SAGL \u2013 Via Scaletta 16, CH\u20136516 Cugnasco \u2013 info@ameta.ch \u2013 +41 78 249 02 40 1. Scope These General Terms and Conditions apply to all B2B transactions of Ameta SAGL with customers from the gastronomy, hospitality, and commercial sectors (planning, sales, delivery, installation, service). Deviating terms of the customer are only valid if Ameta [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-1921","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/pages\/1921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/comments?post=1921"}],"version-history":[{"count":4,"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/pages\/1921\/revisions"}],"predecessor-version":[{"id":5039,"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/pages\/1921\/revisions\/5039"}],"wp:attachment":[{"href":"https:\/\/ameta.ch\/en\/wp-json\/wp\/v2\/media?parent=1921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}